Essential Resources for Your Physical Therapy Journey
Navigating your initial physical therapy appointments should be a smooth and transparent experience. At MEDIQ Physical Therapy, our clinicians provide fast-access, cause-first musculoskeletal care to ensure your onboarding process remains entirely free of stress. We prioritize clear communication and financial clarity from your very first interaction with our team. Providing these practical resources helps you understand your care options, complete your administrative tasks efficiently, and prepare effectively for your upcoming movement evaluation. Our goal is to handle the logistics quickly so you can focus your energy on supporting active, confident living.
Patient Information
Before Your Visit
Completing your initial paperwork before your appointment time protects your dedicated clinical evaluation window and streamlines your first visit. These intake documents allow you to share your unique physical history, list your current medications, and outline the specific movement goals you want to achieve. Your physical therapist will start with a full evaluation using this background data to identify the underlying movement dysfunction. We provide these forms through a secure online portal so you can complete them comfortably at home. Providing this accurate context early helps our team ensure your tailored program is perfectly matched to your lifestyle demands from day one.
Direct Access
Direct Access
Our clinic operates with a direct access model, allowing you to begin your physical evaluation immediately without wasting time waiting for a third-party medical referral. This barrier-free access ensures you receive timely care right when you notice a change in your stability, joint comfort, or muscle stamina. Shifting your care forward prevents long-term physical deconditioning and helps calm a highly sensitive nervous system before your symptoms limit your daily routine. The plan should match your symptoms, goals, and medical history, and our clinicians will gladly coordinate directly with your primary care provider to keep your entire healthcare team fully aligned.
Insurance Info and Billing
Payment Options
Our team can help verify your insurance benefits and explain estimated copays, deductibles, and other out-of-pocket costs before treatment begins. We work with a variety of health insurance plans, workers’ compensation programs, and personal injury payment arrangements. Self-pay options are also available. Coverage, network participation, and authorization requirements vary by plan and service. Don’t see your plan? Contact us so we can check your specific coverage.
- Aetna
- Ambetter of North Carolina
- AmeriHealth Caritas Next
- Anthem
- Blue Cross Blue Shield, including North Carolina
- BCBS Federal Employee Program — FEP Blue
- CareFirst Blue Cross Blue Shield
- Cigna
- Contigo Health
- EmblemHealth / GHI
- GEHA
- Health Plans, Inc.
- Humana
- MedCost
- Meritain Health
- North Carolina State Health Plan
- Optima / Sentara Health Plans
- Surest
- UMR
- UnitedHealthcare, including Oxford and Student Resources
- UnitedHealthcare Shared Services
- USHEALTH Group
Original Medicare
- Medicare
- Railroad Medicare
Medicare Advantage
- Aetna Medicare
- Alignment Health Plan
- Blue Cross Blue Shield Medicare Advantage / Blue Medicare
- Devoted Health
- HealthSpring, formerly Cigna Medicare
- HealthTeam Advantage
- Humana Medicare Advantage
- UnitedHealthcare Medicare Advantage, including Dual Complete
- Wellcare Medicare Advantage
Medicare Supplement
- AARP Medicare Supplement, insured by UnitedHealthcare
- Aetna Senior Supplemental
- Mutual of Omaha / United of Omaha
- Other Medicare supplement policies—contact us to check yours
- NC Medicaid
- Alliance Health
- AmeriHealth Caritas North Carolina
- Carolina Complete Health
- Healthy Blue
- Trillium
- UnitedHealthcare Community Plan
- Vaya Health
- WellCare of North Carolina — now part of Carolina Complete Health
- TRICARE East
- TRICARE For Life
- CHAMPVA
- VA Community Care Network
Referral or authorization requirements may apply.
We provide rehabilitation for work-related injuries and coordinate with your adjuster, case manager, or claims administrator to confirm authorization and arrange care.
- MedRisk
- One Call
- SPNET
- Streamline
- Sedgwick
- CorVel
- U.S. Department of Labor Workers’ Compensation
- VAcorp
Have a different workers’ compensation carrier? Contact us to check your claim.
We provide rehabilitation following auto accidents and other personal injuries. We work with the following organizations and accept medical lien arrangements, subject to review of your case.
- Marrick
- MoveDocs
- Red Rock Solutions
- Medical liens
- Attorney-coordinated cases
These are case-specific payment arrangements, not health insurance plans. Contact us to confirm the arrangements and your financial responsibilities before starting care.
Not using insurance? Contact us for current self-pay rates and payment details.
Refer A Friend
Share Your Experience
When you experience the genuine connection of a team that treats you like a good friend, sharing that positive experience can help someone else reclaim their physical independence. Our referral program allows you to easily connect your family members, neighbors, or coworkers with our fast-access musculoskeletal care. Many people live with persistent stiffness or balance changes because they mistakenly believe these issues are inevitable consequences of getting older. Pointing a loved one toward our supportive setting helps them discover that these variations are often just normal age-related changes that can be managed effectively with targeted exercise and total movement confidence.
What to Expect During Your Onboarding Process
Your recovery journey begins with a collaborative partnership centered around your unique background and movement goals. We prioritize a smooth check-in process so you can maximize your time spent directly collaborating with your clinician.
Your physical therapist will start with a full evaluation to assess your active mobility and identify the underlying movement dysfunction. The plan should match your symptoms, goals, and medical history. To ensure a productive and comfortable experience during this initial assessment, please review the following practical recommendations:
- Arrive fifteen minutes early. Completing your initial intake paperwork before your appointment time protects your dedicated clinical evaluation window.
- Wear comfortable clothing. Choosing loose-fitting athletic wear or flexible garments allows your clinician to safely assess your joints and muscles through a full range of motion.
- Bring your physical timeline. Sharing a brief history of your symptoms, past incidents, or changes in your stamina helps your therapist build a highly accurate, customized program.
- Organize your health documents. Providing any relevant medical paperwork or lists of current medications ensures our team coordinates your care safely across your lifespan.
Take Action to Start Your Program Today
You deserve to understand your healthcare options fully and move through your recovery plan with total peace of mind. Our clinic remains a trusted choice for families seeking clear patient information and therapy in Holly Springs, Greensboro and Cary, NC because we put people first and celebrate your individual milestone achievements. If you are ready to discover how our focused movement plans can help you feel like yourself again, contact MEDIQ Physical Therapy today to schedule your evaluation. If symptoms worsen or do not improve, our clinicians can reassess your parameters at any time to keep your progress moving forward safely.